Click here to see when free shipping is applicable*

Shipping and Returns

*Free shipping is applicable in the following instances:
  • The Netherlands: orders above €75
  • Outside of the Netherlands: orders above €150
Costs and delivery times

Different shipping prices will apply to different countries. These will be provided at the checkout from our webshop. The same applies for our estimated delivery times. All Iron Roots products can be shipped worldwide, but since we can only ship from The Netherlands, it may take longer to get your package than you’re used from your local stores. Estimated delivery times will be available at the checkout. The costs of shipping will also be shown at the checkout.

Return products

Do you wish to return your product? We’re sad to hear that, but we want to make it as easy as possible for you to return them. Returns must be made within 14 days after arriving at your place. You can do this here in our return portal. If there’s anything unclear, please contact us.

Any product(s) can be exchanged within 14 days after your order had arrived at your address by returning the product to us and then placing a new order on our website.

Please note that the product(s) have to be in the same condition as we have provided them to you, otherwise we will not be able to accept the product(s). We will not be held responsible for lost or delayed packages. After we have received the goods and checked them, we will repay you the amount we owe you within 30 days. Return costs will be borne by you, and we will deduct them from the amount that we owe you.