Click here to see when free shipping is applicable*

Shipping and Returns

*Free shipping is applicable in the following instances:
  • The Netherlands: orders above €75
  • Outside of the Netherlands: orders above €150
Costs and delivery times

Different shipping prices will apply to different countries. These will be provided at the checkout. The same applies for our estimated delivery times and cost of shipping. All Iron Roots products are shipped from The Netherlands and worldwide shipping is available.

Return products

Do you wish to return a product? We’re sad to hear that. But we want to make the process as easy as possible for you. You can return them here in our return portal. If there’s anything unclear, please contact us.

Any product(s) can be returned and exchanged within 14 days after your order had arrived at your address. If you would like to exchange a product, just return it to us and then place a new order on our website.

Please note that the product(s) have to be in the same condition as we have provided them to you, otherwise we will not be able to accept the product(s). We will not be held responsible for lost or delayed packages. After we have received the goods and checked them, we will repay you the amount we owe you within 30 days. Return costs will be borne by you, and we will deduct them from the amount that we owe you.